EP World

EP World is our loyalty program. The more you shop, the more you unlock across exclusive access, tailored rewards, and priority service.

If you’ve shopped with us and shared your details, you’re already in. No sign-up needed. If you haven’t shopped hit the ‘join’ button .

Your tier is based on how much you spend within 12 months. As you spend more, your access expands.

Tier 1: $0 to $999
Tier 2: $1,000 to $2,999
Tier 3: $3,000 to $4,999
Tier 4: Invite-only

Values are calculated in Australian dollars

To maintain your tier, spend at least half the qualifying amount in the 12 months after your upgrade.

Tier 1: $0
Tier 2: $500
Tier 3: $1,500
Tier 4: $2,500

This is the date that marks the anniversary of a tier change.

You’ll receive value-based rewards at key milestones like your birthday or loyalty anniversary, plus limited seasonal perks.

All the details you need about finding and redeeming rewards can be found here

Rewards apply to product only online and in boutique. They won’t cover shipping, returns, or gift cards.

Once your order is placed, we’re unable to apply rewards retrospectively. Please make sure to redeem your reward before completing your purchase.

You’ll be refunded the paid portion only. The reward won’t be reissued.

Yes.

Tier 1: 30 days
Tier 2: 45 days
Tier 3 and 4: 60 days

We’ll remind you before they expire.

Log in to your account or ask in boutique.

We’ll also email you when rewards are added or nearing expiry.

Yes, international customers are welcome to join EP World. Please note, that all tier thresholds and rewards are calculated in Australian Dollars (AUD).

We are currently working on enhancing the rewards process to better support our international community.