EP World

Where your support is rewarded

Become a Member

Join EP World to unlock early access, exclusive offers and rewards

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Benefit and Rewards

Tailored Rewards

Curated perks, seasonal credits, and exclusive offers - selected to suit your style and status.

Birthday Gift

Something from us, just for you. Delivered during your birthday month - yours to use, your way.

Early Access

Shop limited releases before anyone else. Loyalty gets you first in line.

Tailored Rewards

Curated perks, seasonal credits, and exclusive offers - selected to suit your style and status.

Birthday Gift

Something from us, just for you. Delivered during your birthday month - yours to use, your way.

Early Access

Shop limited releases before anyone else. Loyalty gets you first in line.

EP WORLD FAQs

EP World is our loyalty program. The more you shop, the more you unlock across exclusive access, tailored rewards, and priority service.

If you’ve shopped with us and shared your details, you’re already in. No sign-up needed. If you haven’t shopped hit the ‘join’ button .

Your tier is based on how much you spend within 12 months. As you spend more, your access expands.

Tier 1: $0 to $999
Tier 2: $1,000 to $2,999
Tier 3: $3,000 to $4,999
Tier 4: Invite-only

Values are calculated in Australian dollars

To maintain your tier, spend at least half the qualifying amount in the 12 months after your upgrade.

Tier 1: $0
Tier 2: $500
Tier 3: $1,500
Tier 4: $2,500

This is the date that marks the anniversary of a tier change.

You’ll receive value-based rewards at key milestones like your birthday or loyalty anniversary, plus limited seasonal perks.

All the details you need about finding and redeeming rewards can be found here

Rewards can be redeemed on full priced products online and in boutique. They won’t cover shipping, returns, or gift cards. Rewards cannot be applied in conjunction with any other offer.

Once your order is placed, we’re unable to apply rewards retrospectively. Please make sure to redeem your reward before completing your purchase.

Yes, although you’ll be refunded the paid portion only. The reward won’t be reissued.

Yes.

Tier 1: 30 days
Tier 2: 45 days
Tier 3 and 4: 60 days

We’ll remind you before they expire.

Log in to your account or ask in boutique.
We’ll also email you when rewards are added or nearing expiry.

Yes, international customers are welcome to join EP World. Please note, that all tier thresholds and rewards are calculated in Australian Dollars (AUD).

We are currently working on enhancing the rewards process to better support our international community.